Homestead - Testimonials
We realize that your belongings are important to you. Our friendly, hard-working staff is committed to moving you professionally and with care. We strive to make your move less stressful.
We are pleased to present these testimonials from some of our many satisfied customers:
Thanks so much for managing our office move from downtown Vancouver to Maple Ridge. We were really pleased with how quickly you had us out of the old office and into the new. You and your team were extremely professional, courteous, and even full of humour throughout the day. Yours is a difficult, and I suspect often thankless job, which is why I wanted to take a few minutes and say THANK YOU for a job well done. We'd recommend you to anyone needing to move their home or their office in the Lower Mainland and Fraser Valley area.
We had booked our move two months in advance with a Maple Ridge company who ended up canceling on us at the last minute. Thank goodness for James and his crew at Homestead Moving and Storage! They were actually in Nanaimo doing a move when I called him in a panic after the first company left us stranded. He said they could catch an afternoon ferry and be at our house between 4:00 and 4:30. They arrived on time all the way from the Island, were cheerful and friendly, and did the whole move quickly yet carefully, making sure everything in the truck was protected with furniture covers. Their slogan of "Old Fashioned Values You Can Trust" is really one you can believe. Thank you so much Homestead, you really saved the day!
& Brad Kalyk,
A version of the above testimonial was also sent to the Better Business Bureau, to which Diane received this reply:
Dear Diane Kalyk:
Thank you for your email regarding your recent positive experience with the above company. We appreciate receiving email such as yours, as the majority of the email we receive at the Better Business Bureau are complaints.
It is a pleasure to hear of outstanding customer service such as this, and again, thank you for taking the time to tell the Better Business Bureau of your satisfaction.
and Charlie Blaschuk
To whom it may concern:
My family and I would like to praise the working attitude, honesty and dedicated service provided by the crew of Homestead, namely, James (owner), Doug and Andrew for a job well done.
James came to our aid when we called him the day before our arranged move from Port Coquitlam to Maple Ridge.
We had pre-arranged with another moving company (McLean Moving) a month earlier but only found out the day before our move that they went out of business and cashed in our deposit unethically.
With our nerves all jittery and trust in shambles, James guaranteed he would be there the next morning and with no deposit from us needed.
He even called the next morning to assure me that he was on his way and will be there shortly. His rates are very reasonable and his crew, the perfect gentlemen, took the utmost care of moving our belongings.
I have told my story to more than 10 friends and have referred and handed out his business cards to them.
If you want a great moving company, call on Homestead!
Denise and Ben Tinline Maple Ridge, 2007
We moved from Maple Ridge to Mission on May 31st and these three guys worked like dogs all day - only stopping once for lunch when we finally shoved sandwiches into their hands and once more when we brought them slushes to help cool them down. It was an incredibly hot day and we had alot of stuff - that huge truck was packed floor to ceiling and right to the very door!. The rates were reasonable, the guys were professional and very, very polite and respectful. I have absolutely no qualms about recommending Homestead Moving & Storage! Thank you for helping making our move a great day!
Ross and Athenia McIntosh, newly of Mission, BC
The Homestead website is also very helpful and professional, with important instructions on how to pack boxes and how to organize your move. They are also a member of the Better Business Bureau. The bottom line is they are pros!
Homestead attended with a three man crew and they were able to move all our household items very quickly, they are very well worth having for any move and we would hire them again the next time we move without hesitation.
Thanks James for everything.
Steve & Eron Jaskow.
I just wanted to drop a note to let you know how pleased I was with our move you folks did, I moved on Dec1st, a miserable cold day and your men were one time, which is a real rarity these days particularly when it snows in Vancouver. They were pleasant, and very easy to work with. Your men were professional, kept all parts of my condo and halls clean and ensured the safety of our building. I really appreciate the effort you folks made to make my move as quick and pleasant as a move can be. I would recommend you and your company Homestead Moving to anyone who asks me for a mover. I hope I don't have to move again for awhile but when I do I will definitely be calling you again!
Thanks again for your professional service with a smile on a cold moving day in Vancouver.
They have a great sense of humour, they are polite and extremely professional. If that weren't enough, I had a flat tire the day of the move and the guys followed me to a service station then proceeded to put my spare tire on. True gentlemen.
We look forward to using Homestead again, what terrific guys. I would strongly recommend Homestead Moving for your next move. Thank you again.
TO WHOM IT MAY CONCERN,
Below is my letter of commendation for Homestead Moving and Storage.
Last week, after consulting the Yellow Pages and calling your office, I booked the Homestead Moving & Storage company to move some appliances from Abbotsford to Napier Street.
I am aware that in the majority of cases, the only time you hear comments with respect to one of your members is if the client has some sort of problem.
In this instance, I am very happy to report that I could not have been more pleased with the timeliness, courtesy, professionalism and exemplary service that I received from Homestead Moving & Storage. The staff went above and beyond normal service requirements, even removing the two doors from my refrigerator so that it could fit through the doorway.
I would not hesitate to recommend this company and itís employees for any type of moving or cartage job. I would be pleased if this letter could become part of your record for this company.
The second move, we called them back without hesitation and again, we received outstanding service. Not only do Jamie and Jim do their job well, they arrive looking clean and presentable and both are very personable.
We highly recommend Homestead Moving for small or large moving jobs and would definitely use them again in the future.
and Maureen Schwingenschloegl
I just wanted to thank you for everything you did for us during our recent move. I have no idea what I would have done without you and Cecil. Up until the day of the move I had no help at all and wasn't sure how we were going to finally get into our new house.
You guys showed up and knew what to do and how to arrange the whole move. Before that, I was totally lost and your professionalism, confidence and experience set me at ease instantly. It was the first time in a long time that someone had said to me "Don't worry about it" and took over. All at once I felt like everything was going to be ok. And for that I really want you to know how thankful I am.
It was a very stressful time in my life and you made the transition go so smoothly. You really are the kindest people I've ever met! I never expected for you to be as helpful as you were. You went above and beyond for my family and me.
Being on my own I didn't have much help at all until you guys came along, I really feel like you went out of your way for me. You guys were there to help me with all the things I was unable to do on my own.
After moving everything in my house and all the boxes too you went out of your way for me. Once we got into the new place, I'm sure you were just as exhausted as I was. At that point I thought you guys were getting ready to go and then I saw Cecil come in with his tools and was so happy to see him put our beds back together that night. I thought we were going to sleep on the mattresses on the floor that night!
You were both very kind and extremely patient with us and every time anyone mentions getting help with their move I always tell them about Homestead Moving. You were very gentle with my belongings and got us here safe and sound.
Thank you, Jamie!
A special thankyou to Jim, Jeff and Troy. You guys moved a house full of antiques without a hitch. You did heavy lifting, took it apart and put it all back together in record time. I can't thank you enough!
My wife and I were extremely pleased with the moving capabilities of your company. We noticed that your staff took their time packing the truck well, strapping our things down securely for the drive. All of our items arrived safely and on time, and your staff was friendly and willing to go the extra mile to get the job done properly and on time.
I'd gladly move with Homestead again.
I wish to acknowledge you and your staff for so ably assisting me with my recent move. I experienced courteous, enthusiastic, hardworking staff dedicated to handling my belongings with care and concern.
I was well satisfied with the service you offered and would recommend your company to others in need of moving assistance.